Terms & Conditions
TERMS OF SERVICE AGREEMENT
Last Updated: [19.04.2025]
Please read these Terms of Service carefully before using the services of the online store Uzartisan.com. By accessing or using our website, you agree to be bound by these terms.
1. Terms and Definitions
1.1. Seller – The online store Uzartisan.com.
1.2. Buyer – An individual or legal entity who places an order via the website or by phone and agrees to these terms and conditions.
1.3. Goods – Products and services available on Uzartisan.com.
2. General Conditions
2.1. These Terms govern the use of Uzartisan.com and the relationship between the Buyer and Seller.
2.2. The Seller reserves the right to change these terms unilaterally at any time.
2.3. All photos, videos, and product descriptions are for informational purposes only. Due to various technical factors, colors, shapes, and features may slightly vary. For specific product questions, please contact our support team.
3. Subject of Agreement and Pricing
3.1. The Seller agrees to deliver the ordered goods, and the Buyer agrees to accept and pay for them.
3.2. Product prices are set by the Seller and are displayed in US dollars ($) on the website.
4. Personal Information
4.1. The Seller collects and processes personal data in accordance with applicable laws. Personal information is used only to fulfill orders and is not shared with third parties without consent.
5. Obligations of the Parties
5.1. Seller Obligations:
Provide accurate product information.
Process and fulfill orders promptly.
5.2. Buyer Obligations:
Follow the terms outlined in this agreement.
Carefully review order details before payment.
Stay informed via updates posted on Uzartisan.com and its official social media.
6. Rights of the Parties
6.1. Seller Rights:
Suspend the website for maintenance or technical issues.
Change terms, prices, payment, and delivery options without prior notice.
Record customer service phone conversations for quality assurance.
6.2. Buyer Rights:
Contact Uzartisan.com for product inquiries or support.
7. Responsibility of the Parties
7.1. The Seller is not responsible for:
Buyer’s losses due to incorrect order submission.
Issues caused by malware on the Buyer’s device.
8. Order Placement and Contract Formation
8.1. A contract is formed when the Seller accepts an order placed by the Buyer.
8.2. When placing an order, the Buyer must provide:
Product name/model and quantity
Contact and delivery details
Preferred payment method
8.3. Order placement implies agreement with the stated product price.
9. Payment Terms
9.1. Payment terms are determined individually per order.
9.2. The Buyer is responsible for the accuracy of payment details.
10. Delivery
10.1. Delivery can be carried out by paid or discounted courier services.
10.2. Shipping partners include Uzbekistan Post, DHL, and SMC.
10.3. Orders are processed and shipped within 3 working days.
10.4. Estimated delivery times are shown on the website and may vary.
10.5. The Buyer will be informed of any delays or changes.
10.6. Third-party delivery services may be used.
10.7. Ownership passes to the Buyer upon receipt and signature.
10.8. Upon delivery, the Buyer must inspect the order and sign the confirmation documents.
11. Order Cancellation, Returns & Exchanges
11.1. Orders may be canceled before shipping confirmation is sent.
11.2. Products may be returned within 10 days of receipt for a full refund, excluding delivery costs.
11.3. In case of damage, shortage, or incorrect items, the Buyer may request a replacement or refund per applicable laws.
11.4. Refund methods are discussed and agreed upon between both parties.
12. Claims and Complaints
12.1. Buyers may submit claims regarding orders via official contact channels.
13. Changes to Terms
13.1. The Seller may modify these Terms at any time. Updated terms will be posted on Uzartisan.com and considered effective upon publication.
14. Dispute Resolution
14.1. All disputes should first be resolved through mutual negotiations.
14.2. If unresolved, disputes shall be handled according to the laws of the Republic of Uzbekistan.
Contact Information
Uzartisan.com
Ipak Yoli Street 133
Margilan, Fergana 151101
📞 +998 99 940 43 30
📞 +998 73 237 39 00
✉️ info@uzartisan.com
